Terms and conditions

Terms and Conditions of WoodyCoozy.com

Welcome to WoodyCoozy.com! We are committed to providing quality, customized wooden handicrafts and products to customers worldwide. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully, as they govern your use of our site and services.
1. Order and Product Customization
· We offer extensive customization options for our wooden products, including size, color, design, and type of wood.
· Custom orders require detailed specifications provided by the customer. Please ensure all instructions are accurate, as we manufacture products based on your input.
· Custom orders may take additional time to produce; production timelines will be communicated at the time of order confirmation.
2. Order Processing and Shipping
· Orders are processed within 2-3 business days after confirmation.
· Standard delivery is expected within 12-15 business days globally. Delivery times may vary depending on the destination and any unforeseen delays in transit.
· We offer a FBM (Fulfilled by Merchant) model, with direct dispatch from our manufacturing unit in Pakistan.
3. Pricing and Payments
· Prices displayed on our website are in USD and are subject to change without prior notice.
· Payment methods accepted are those specified on the website. Orders are only processed after full payment is received.
· For bulk or customized orders, please contact us for a tailored quote.
4. Returns and Refunds
· Due to the customized nature of our products, we only accept returns on items with manufacturing defects or errors in customization as specified in the order.
· To initiate a return or refund, customers must contact us within 7 days of receiving the product, including photographic proof of the defect.
· Refunds will be processed within 10 business days upon receipt and approval of the return.
5. Intellectual Property Rights
· All content, including product images, designs, and website materials, is the intellectual property of WoodyCoozy.com and is protected by copyright laws.
· Unauthorized use, reproduction, or distribution of any content from our site is strictly prohibited.
6. Customer Responsibilities
· Customers are responsible for providing accurate delivery addresses and contact information.
· Any issues arising from incorrect delivery information provided by the customer will not be covered by WoodyCoozy.com.
7. Environmental Commitment
· We are committed to eco-friendly practices. All our products are crafted using biodegradable, sustainable wood, contributing to an eco-conscious lifestyle.
8. Limitation of Liability
· WoodyCoozy.com is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
· Our maximum liability to you for any claim arising from a purchase shall not exceed the value of the purchased product.
9. Changes to Terms and Conditions
· WoodyCoozy.com reserves the right to revise these terms and conditions at any time. Updates will be posted on this page and are effective immediately upon posting.
10. Contact Information
· For inquiries regarding these terms or your order, please contact us via WhatsApp at +923087004624 or by email at info@woodycoozy.com
Thank you for choosing WoodyCoozy.com! We look forward to helping you bring your ideas to life with quality craftsmanship.